A DYNAMIC GLOBAL SUPPLY CHAIN BEGINNING AT YOUR DOORSTEP AND ENDS AT YOUR DOORSTEP

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Services

Shipping worldwide with AccerleraExpress is easy and safe. We pride ourselves in offering quality, easy,and fast shipping services that will suit your needs with our wide variety of services. We offer:`

About Us

At Acceleraways, we know experience matters. That’s why customers trust us — we have more than 80 years of experience in the logistics and transportation industry. For your air charter services, this translates to competence around the globe.

19+ Years in Service
2,332+ Employees
231+ Covered Countries
827+ Couriers

Frequently Asked Questions (FAQ's)

Why is customs holding my shipment?

Shipments must be custom cleared. Customs clearance processing times differ from country to country and cannot be influenced by AcceleraWays. For some countries, duties and taxes may be due. Customs may hold your shipment because they require more information about your shipment and this may cause some fees.

Why is my Tracking Number/ID not working?

In case your tracking ID is not working, please contact your merchant or online shop.

My shipment is damaged or the content is missing. What can I do?

When your shipment is delivered by the local post, you should go to your local post office within 7 days to submit a damage report. Please send the damage report to your merchant or online shop. Your merchant or online shop will then claim the damaged or lost parcel with AccerelaWays. Please understand that only the merchant or online shop can file a claim as they are the contract partner of AcceleraWays.

How can I track my shipment?

You can track your shipment using our website or one of our online portals. Usually we send you a link to track your view your receipt and track your shipment.

What are Duties and Taxes?

Duties and taxes are consumption taxes. Customs duties are levied on certain goods purchased abroad. Value added taxes (VAT) are usually levied in the country where the purchased goods are consumed. Duties and taxes differ per country. Depending on country, duties and taxes are settled with the post office or the customs office.

Can I change the Delivery day or Delivery time?

Unfortunately, it is not possible to change the delivery day or delivery time once the shipment has been dispatched.

Can you change Delivery Address?

Unfortunately, it is not possible to change the address once the shipment has been dispatched.

Who can I contact If I have not received my shipment?

If you have not received your shipment, please contact either our customer service on whatsapp: +1 (234) 5678 9101 , or via our email: customer-support@acceleraways.com or you can still contact either your merchant or online shop.

Why AcceleraWays

  • FREE Consolidation
  • 30 Day Free Storage with secure Warehousing
  • Cost Effective
  • Real-Time Updates
  • Friendly Customer Support

Happy Clients

Articles

Image
Apr 19, 2019

Knowing the Difference Is Key to Effective Logistics

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts

Read More

Image
Apr 19, 2019

Knowing the Difference Is Key to Effective Logistics

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts

Read More

Contact Us

At AcceleraExpress, we pride ourselves on our capacity to give shippers, both substantial and little, with an arrangement of administrations intended to deal with their complex and regularly changing supply chains. We are a non-resource- based outsider logistics (3PL) supplier headquartered in 12708 Vercler Rd, Spokane Valley, Washington DC, 99216, United States. with access to one of the world's biggest systems of air, sea, and transportation bearers.

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